Terms and Conditions

Our Promise

We are so excited to be able to share our loved polishes with you. All of our beautiful colours are all selected and named by us. The highest care is taken when producing our goods with quality being our number one priority. We also take great pride in customer satisfaction, striving for excellence every step of the way. 

It is the intention of Prissy Cosmetics to supply up to date information on products available at all times. However, we do acknowledge that we do rely on third parties to fulfil our commitments and therefore from time to time we may not be able to deliver products as suggested on our site. 

Prissy Cosmetics appreciates your visit and hopes that you have found our site to be user friendly. If you have any queries in relation to our business or site operation, please do not hesitate to contact us at: sales@prissy.com.au

 Online Store

All items listed on our ‘shop’ are available to purchase online using our online store. Simply add the quantity of the product then click ‘add to cart’ for the item to be added to your shopping cart. You will not be charged for any items until you confirm your order by entering your personal information and payment details when checking out. Orders will only be processed once payment has successfully been made.

Payment

Payment can be made by using PayPal. PayPal is recognised globally as one of the most secure payment methods. If you are unable to make a payment using the above method, please email us at sales@prissy.com.au prior to placing your order and we will be happy to discuss an alternative method of payment.

Orders will only be processed once payment has successfully been made. All purchases will be converted in to Australian Dollars (AUD). If purchasing from overseas we recommend you check the conversion with your local currency prior to finalising your purchase with us.

 Web Page Colours

All nail polish colours that are displayed on our online store have been carefully colour matched however the colour may vary due to settings and viewing conditions on your computer. Whilst we will endeavour to ensure products are supplied at the highest levels, YOU accept that the colours displayed on our website are a guide only and there will be variations in colour from your screen to the actual nail polish.

 Copyright

All photographic images on our website are copyright. Either the copyright of the owners of the website or copyright applied to photographs provided under agreement from the owner/s. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may another exclusive right be exercised, without the permission of Prissy Cosmetics.

For any other queries in relation to our site please do not hesitate to email us at sales@prissy.com.au

Returns

Please choose your purchase carefully as all sales are final. Due to hygiene reasons, no returns or exchanges on any product will be accepted unless proven faulty.

If you deem the product to be faulty we will happily replace your good/s subject to the following:

  1. Please email us at sales@prissy.com.au advising us of your concerns in relation to the good/s within 48 hours of receiving the good/s.
  2. Good/s will NOT be refunded where there has been a change of mind.
  3. We do not make refunds for any shipping or freight damage; please refer to the carrier for any damage concerns.
  4. The good/s need to be shipped back to Prissy Cosmetics in their original packaging within five (5) days of Prissy Cosmetics accepting the return of the goods.
  5. Once we have received the good/s and are satisfied with your concerns we will issue a replace of the good/s within 7 days of receiving the returned good/s.

Unfortunately, we cannot refund your original shipping charges. You will be responsible for the return shipping charges.

 Shipping and Returns

Please refer to our Shipping and Returns page for information on our shipping and return policy.