Shipping and Returns

Shipping

We have done our best to make shipping as easy and as cost effective for you as possible.

All goods are shipped with the highest of care in protective shipping bags or boxes.

Prissy offers a flat shipping rate. Prices are in Australian Dollars.

Australian orders

Orders within Australia are sent via Standard Post with Australia Post. Please allow 1-5 working days for delivery.

Shipping for Australian orders over $45: FREE

Shipping for Australian orders under $45: $10

An email will be sent once goods have been released with all essential shipping information.

International orders

International orders are sent via International Registered Post, which requires a signature on delivery. Please note any overseas custom duties, foreign taxes or other fees are the customer’s responsibility. Please allow 5-15 working days for delivery. However we do not guarantee a delivery time on international deliveries.

Shipping for international orders over $150: FREE

Shipping for international orders under $150: $25

An email will be sent once goods have been released with all essential shipping information.

Returns

Please choose your purchase carefully as all sales are final. Due to hygiene reasons, no returns or exchanges on any product will be accepted unless proven faulty.

If you deem the product to be faulty we will happily replace your good/s subject to the following:

  1. Please email us at sales@prissy.com.au advising us of your concerns in relation to the good/s within 48 hours of receiving the good/s.
  2. Good/s will NOT be refunded where there has been a change of mind.
  3. We do not make refunds for any shipping or freight damage; please refer to the carrier for any damage concerns.
  4. The good/s need to be shipped back to Prissy Cosmetics in their original packaging within five (5) days of Prissy Cosmetics accepting the return of the goods.
  5. Once we have received the good/s and are satisfied with your concerns we will issue a replace of the good/s within 7 days of receiving the returned good/s.

Unfortunately, we cannot refund your original shipping charges. You will be responsible for the return shipping charges.

Web Page Colours

All nail polish colours that are displayed on our online store have been carefully colour matched however the colour may vary due to settings and viewing conditions on your computer. Whilst we will endeavour to ensure products are supplied at the highest levels, YOU accept that the colours displayed on our website are a guide only and there will be variations in colour from your screen to the actual nail polish.

Copyright

All photographic images on the website are copyright. Either the copyright of the owners of the website or copyright applied to photographs provided under agreement from the owner/s. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may another exclusive right be exercised, without the permission of Prissy Cosmetics.

For any other queries in relation to our site please do not hesitate to email us at sales@prissy.com.au

Terms and Conditions

For terms and conditions please refer to the Terms and Conditions page